WhatsApp Marketing | Zectagon Technologies

WhatsApp Marketing Services

In today’s technologically driven world, mobile phones have become an eminent part of our life, with Whatsapp consuming the major portion of it. Every smart mobile phone, whether it is an android or iOS, comes with this communicating app installed in it. Whatsapp is a cross-platform app that has revolutionized the messaging world. It is the fastest and most convenient way for people to chat and share media files like photos, videos, and voice notes. It allows users to create a group and engage in secure conversation anytime they want.

How it works

Use WhatsApp to acquire & retain customers

Customer service chatbots

Easily set up automated responses via our drag and drop dashboard, reduce agent workload and save cost. Enable seamless bot <> agent handovers.

Automated reminders & updates

Set up automated appointment and payment reminders, send updates about the status of their cart items, order, investment, etc.

Live customer support

Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.

Order placement

Set up automated responses and flows to accept orders from customers on WhatsApp. No human intervention is needed.

Customer onboarding

Leverage WhatsApp for user activation – set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.

Document Verification

Be it for onboarding a customer or a new employee, automate the whole process by setting up a verification bot. Receive documents in various formats via multimedia messaging.

How it works

Use WhatsApp to acquire & retain customers

CUSTOMER SERVICE CHATBOTS

Easily set up automated responses via our drag and drop dashboard, reduce agent workload and save cost. Enable seamless bot <> agent handovers.

Set up automated appointment and payment reminders, send updates about the status of their cart items, order, investment, etc.

AUTOMATED REMINDERS & UPDATES

LIVE CUSTOMER SUPPORT

Connect agents and customers directly over WhatsApp. Speed up issue resolutions and conversations via auto-suggestions shown to agents contextually.

Set up automated responses and flows to accept orders from customers on WhatsApp. No human intervention is needed.

ORDER PLACEMENT

CUSTOMER ONBOARDING

Leverage WhatsApp for user activation – set up automated reminders and next steps for customers and push them further along the buyer’s journey, one message at a time.

Be it for onboarding a customer or a new employee, automate the whole process by setting up a verification bot. Receive documents in various formats via multimedia messaging.

DOCUMENT VERIFICATION

Customer strategy

Benefits of Whatsapp Marketing for Business

Whatsapp marketing for business is one of the latest ways of advertising that businesses are using to increase their reach. Whatsapp has turned out to be an effective marketing tool for businesses because of its higher user numbers that maximize reach with minimum effort. Here are some of the indispensable benefits of Whatsapp marketing for business.

It is the most cost-effective marketing method as it allows marketers to circulate information at a quite minimal or no cost.
Along with text, Whatsapp supports various other multimedia formats, such as videos, images, audios, and Vcards.
Some amazing features of Whatsapp add to your marketing convenience, for example, locations make it easier for marketers while promotion.
This platform lets marketers ensure that their message has reached their targeted customers with the blue tick feature.
This cross-platform communication app is available on almost all possible devices.
Marketers can easily send various offers and updates about their products or services to their ideal customers effectively without any requirement of plug-ins.
The feature of the broadcast list enables marketers to send out multiple messages to a large contact list at once without selecting them manually.

Have any question

Frequently Asked Questions

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Great for:

Eyeglasses

Handbags, clutches, and jewelry with tassels

Clothing with a fringed hem

How it works

Whatsapp Marketing Features

Verified business profile

Lend legitimacy to your business communication by interacting with customers via a verified business profile.

Message templates

Help your agents speed up their responses by setting up message templates for various situations.

Automated greetings

Set up automated greetings introducing your business, or messages for when you’re away.

Multiple entry points

Make it easy for customers to reach you on WhatsApp with web or app widgets, QR codes, ads with click to WhatsApp, wa.me links.

Rich media messaging

Send and receive documents, images, videos or other files from WhatsApp. Quickly and easily.

End-to-end encryption

Put customers first by securing their data and conversations with you.

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